Tuesday, March 07, 2006

Now that Geneva is Finished ...

... Bob Lutz is back in town and posting on Fastlane about the flood of comments received last month when readers were asked to tell GM how to fix itself. Says Lutz: "I was pleased to see that most comments were about our vehicles themselves. This confirms my lifelong conviction that what customers really want are great cars and trucks."

May I just add one more suggestion? Do whatever it takes to attract customers to a continuing relationship with a unique brand, not just the sucker that comes in every three or four years to buy a new car or truck.

Anyway, go here for the full Lutz, which as always is well worth checking out. Also, don't miss the GM Geneva videos here.